The Ben, Autograph Collection - Your Luxury Escape in West Palm Beach, United States
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Key details
About the Hotel
251 N Narcissus Avenue, West Palm Beach, 33401,
-
Near the beach
Great
8.5
/10
4.5
4.2
/5
Loved by The Ben, Autograph Collection guests
Attentive staff
Chic rooms
Rooftop pool
Delicious cocktails
"Rooftop pool and bar was great. Perfect view. Great for hanging during the day and evening. Loved it!"
Shannon from United States
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"Loved my experience and Spruzzo! Great rooftop restaurant with great views."
Jasmine Tosh from United States
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"The location and the beautiful decor rooms were great"
Lisa from United Kingdom
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"Nicely decorated rooms and good amount of square footage"
Anna from United Arab Emirates
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"Employees are super friendly and efficient!. Loved the shuttle service that would take you and drop you off within 3 miles."
Doris from United States
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Amenities
The Ben is the only waterfront hotel in West Palm Beach with a rooftop pool offering views of Palm Harbor Marina. Guests have access to complimentary bicycle rentals for exploring downtown and a well-equipped fitness center with yoga classes. The heated rooftop pool is open year-round and surrounded by sun loungers, with pool/beach towels provided.
Rooms
Each of the 208 rooms includes a coffee machine, a seating area, and a private bathroom with spa-inspired bath products. Selected rooms offer a balcony with city or marina views, along with robes and slippers. The room design features a sliding 'library' partition that opens to the bathroom, adding a distinctive touch.
Dining
Two on-site restaurants serve Mediterranean cuisine at Spruzzo and American fare at Proper Grit, both open for breakfast, lunch, and dinner. Guests receive a complimentary welcome cocktail (a Paloma) at check-in and can enjoy room service breakfast. The rooftop bar Spruzzo offers a poolside menu with specialty cocktails and live music on select evenings.
Location & Activities
The hotel sits steps from Clematis Street restaurants and a 10-minute walk to CityPlace shopping. Kravis Center for the Performing Arts and Palm Beach County Convention Center are within a 5-minute walk. Guests can borrow bikes for free to ride across the bridge to Palm Beach or take the complimentary shuttle to the beach.
Events & Business
The Blue Heron Ballroom accommodates up to 300 guests with panoramic waterfront views, served by an on-site professional catering team. A 24-hour business center with fax/photocopying services and meeting/banquet facilities is available. Private yacht charters can be arranged through the concierge for group outings or celebrations.
Highlights
Waterfront: Only hotel in West Palm Beach with a rooftop pool overlooking the marina
Dining: Two on-site restaurants - Spruzzo (Mediterranean) and Proper Grit (American)
Activities: Complimentary bicycle rentals, free shuttle to the beach, live music
Events: Blue Heron Ballroom for up to 300 guests with catering and yacht charters
Wellness: Heated rooftop pool open year-round, fitness center, yoga classes
“I found the service at this hotel to be a standout, particularly the genuine warmth and attentiveness from the front desk team, which quickly made me feel at home. The rooftop offers a compelling perspective over the marina, and the hotel's interior design strikes a fine balance between chic and comfortable, making it a distinct destination.”
James DavidEditor-in-Chief at Verygoodhotels
Select your room type
The Ben, Autograph Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite
2 persons
59 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Interior Room Guest room 1 King
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Large King Room Marina View Hearing Accessible
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Ben, Autograph Collection offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Yoga class
Services
Pet amenities available
Room service
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Dining at The Ben reflects the vibrant spirit of West Palm Beach, blending local flavors with innovative culinary experiences. Guests can indulge in a mix of seafood delights and hearty American fare, all enjoyed in inviting settings that celebrate community and connection.
Spruzzo
Seafood, Local, Latin American
Ambiance
Modern setting with a stunning rooftop view overlooking the city and a heated saltwater pool.
Key Offerings
Specializes in fresh seafood dishes infused with Latin American influences, alongside craft cocktails during cocktail hour.
Reservation
Not needed
Open for lunch and dinner; cocktail hour available.
Proper Grit
American, Local
Ambiance
Stylish signature restaurant in a contemporary interior that brings together local leaders and visitors alike.
Key Offerings
Features a menu highlighting South Florida's distinct flavors with innovative appetizers and entrees.
Reservation
Recommended
Open for breakfast, lunch, and dinner; cocktail hour available.
The Ben, Autograph Collection Location
251 N Narcissus Avenue, West Palm Beach, 33401,
Explore West Palm Beach
Explore West Palm Beach
Top Attractions
Activities
Dining
Entertainment
Mandel Public Library of West Palm Beach
5 minutes' walk
A community hub featuring diverse programs, art displays, and a rooftop terrace. Great for all ages.
Norton Museum of Art
25 minutes' walk
Home to impressive collections of American, European, and Chinese art. Features engaging exhibits and free admission days.
Henry Morrison Flagler Museum
10 minutes' drive
A historic estate showcasing Gilded Age opulence, with guided tours and beautiful gardens. Rich in local history.
Palm Beach Municipal Beach
7 minutes' drive
A beautiful sandy stretch with calm waters, ideal for swimming and sunbathing. Perfect for a family day out.
Discover the local attractions near The Ben, Autograph Collection
Check out notable sites near The Ben West Palm Beach that offer a variety of experiences for guests of all interests
Ideal for attending large events and conferences: Palm Beach County Convention Center
Great for quiet reading and community activities: Mandel Public Library of West Palm Beach
Perfect for relaxing strolls and community gatherings: Centennial Square
Well suited for art enthusiasts and nature lovers: Ann Norton Sculpture Gardens
Best for shopping dining and entertainment experiences: Downtown West Palm Beach
Kayaking on Lake Worth Lagoon
10 minutes' drive
Thrill-seekers can rent kayaks to explore the scenic lagoon and spot local wildlife from the water.
Yoga at the Beach
10 minutes' drive
Relax and rejuvenate with beach yoga classes. Sessions available year-round, suitable for all skill levels.
West Palm Beach Greenmarket
5 minutes' walk
A vibrant market featuring local produce, handmade goods, and live music every Saturday morning.
Proper Grit
3 minutes' walk
An inviting eatery known for its farm-to-table Southern cuisine; try the fried chicken or biscuits.
Rocco's Tacos & Tequila Bar
5 minutes' walk
Casual dining with a lively atmosphere, serving tacos made with fresh ingredients and an extensive tequila menu.
Lynora's
4 minutes' walk
Authentic Italian cuisine featuring homemade pasta. Perfect for families and has gluten-free options.
Discover dining options near The Ben, Autograph Collection
Savor various dining options near The Ben West Palm Beach that cater to different tastes and occasions
Ideal for casual dining with gourmet burgers: Grease Burger Bar
Perfect for fresh pastries and light meals: Paneterie
Best for authentic Mexican cuisine and craft cocktails: Rivales Taqueria & Craft Bar
Well suited for a hearty brunch or dinner: Proper Grit
Great for classic pizza in a casual setting: Nico's Pizza
Suited for fine dining and French cuisine: Pistache French Bistro
Ideal for traditional Italian dishes in a family-friendly atmosphere: Lynora's
Cuillo Centre for the Arts
8 minutes' walk
A performing arts venue with a schedule of live shows, from concerts to theater performances, suitable for all ages.
Meyer Amphitheater
8 minutes' walk
Open-air venue hosting concerts and festivals; check the calendar for family-friendly events and live music.
Shout Karaoke
5 minutes' walk
A fun spot for a night out with friends; popular for its lively atmosphere and extensive song selections.
Getting around
City Centre
West Palm Beach 4 min · 1000 ft
Airports
Palm Beach International (PBI) 12 min · 5.0 mi
Fort Lauderdale Executive (FXE) 97 min · 39.8 mi
Train
West Palm Beach Station 15 min · 4000 ft
Mangonia Park Station 9 min · 3.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$20 per person per day.
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
140
Former name
the ben west palm, autograph collection
Reviews and Ratings
Feedback about The Ben, Autograph Collection from previous guests about their experience.
Review score
Based on 732 verified reviews
9.1 /10
Perfect
87 %
Recommend
Cleanliness
9.0/10
Comfort
9.3/10
Facilities
9.0/10
Free WiFi
9.5/10
Location
9.5/10
Staff
8.9/10
Value for money
8.2/10
Pros
Chic rooms
Rooftop restaurant
Excellent cocktails
Well-styled pool
Helpful staff
Cons
Inconsistent service
Overcrowded rooftop
Room cleanliness issues
Guest reviews
based on 158 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Ben, Autograph Collection
What is the check-in and check-out policy at The Ben, Autograph Collection?
Check-in is at 15:00 and check-out is by 11:00.
What amenities are available in the rooms at The Ben, Autograph Collection?
Rooms include air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom with a shower and free toiletries.
How far is The Ben, Autograph Collection from Palm Beach International Airport?
The hotel is located 5 km from Palm Beach International Airport.
What fitness and wellness facilities are available at The Ben, Autograph Collection?
The hotel offers a fitness center, an outdoor swimming pool, and specialized yoga classes.
What nearby attractions are accessible from The Ben, Autograph Collection?
Nearby attractions include the Kravis Center for the Performing Arts (1 km), Norton Museum of Art (3 km), and Palm Beach Outlets (3 km).
How can guests experience the waterfront at The Ben, Autograph Collection?
Guests can enjoy the stunning views of Palm Harbor Marina from rooms that feature outdoor balconies.
Is breakfast available at The Ben, Autograph Collection?
An American breakfast is available at an additional charge of 20 USD.
What services does The Ben, Autograph Collection provide for guests traveling on business?
The hotel offers professional catering, event planning services, and meeting facilities.